Frequently Asked Questions
ABOUT THE PRODUCTS
HOW DO I KNOW WHICH OF THE PRODUCTS ARE RIGHT FOR ME?
There's more information on each separate product page, but a quick cheat sheet follows: Ultimate Healing Cream is for pain and injury. Total Foot Repair can be used anywhere on the body, but is designed for skin and circulation issues particularly noticeable at the extremeties. Total Body Wellness is great for skin and other issues as it helps the body recover by detoxifying underlying tissue while clearing and decongesting the spent waste components that might otherwise build up and create problems. UGLI BUTTER (day) is best for pain and stress issues aggravated by tension and anxiety and UGLI BUTTER (night) also focuses on tension and anxiety, helping you get a better night's sleep.
WHERE CAN I BUY NATURULZ PRODUCTS?
You can order from this site or at any of almost 5,000 retail partners. Use our Contact Form to send us a request for your town or city and we'll see if there's a retailer located near you. < Click Here >
WHAT'S THE BEST WAY TO USE THE DIFFERENT PRODUCTS?
We have a separate page with a number of suggestions and best practice techniques. If you would like more information: < Click Here >
WHY DO THE PRODUCTS MELT WHEN WARM?
They're designed to be topically absorbed, meaning no chemical binding or emulsifying agents are used that would interfere with this process.
WHAT CAN HURT THE PRODUCTS EFFECTIVENESS?
Always keep the products out of direct sunlight. They are photosensitive.
DOES YOUR COMPANY TEST ON ANIMALS?
We do not, however, we have had many happy customers tell us how pleased they are with the results they've received from using our products on their pets and working animals.
DO YOU ACCEPT ANY INTERNATIONAL ORDERS?
United States and Canada only.
WHEN WILL I RECEIVE MY ORDER?
Most U.S. orders are received within a week or less. We attempt to ship with less than two (2) business days. We primarily use United Parcel Service for business addresses and the United States Postal Service for residences.
IS IT SAFE TO USE MY CREDIT CARD?
Yes, we take information security seriously. For your protection, we contract with a third-party shopping cart that employs state of the art encryption technology.
HOW DO YOU USE MY PERSONAL INFORMATION?
We're in the business of providing an alternative approach to pain and wellness. We never sell or share the personal information you entrust to us.
Thank you for your patience in these trying times.
To this point, we have been able to meet all orders and expect to be able to continue to do so. However, the potential remains for slowdowns all along the supply chain and, particularly with the run we are experiencing on our Total Body Wellness product, expect deliveries to take longer than usual.
Stay Well. Stay Strong. Again, thank you for your patience and understanding.