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NATURULZ WEBSITE TERMS & CONDITIONS
Tropiceel Products Inc. | Naturulz
Website: www.naturulz.com
Effective Date: 10/20/26
Welcome to Naturulz! We are a family-owned business dedicated to offering thoughtfully made, natural products for everyday comfort and wellness.
Naturulz is owned and operated by Tropiceel Products Inc., an Oregon corporation.
By visiting our website, creating an account, purchasing products, or enrolling in our subscription program, you agree to these Terms & Conditions and our Privacy Policy.
Please review these terms before using our website or placing an order.
By using Naturulz.com, you agree to:
Provide accurate and current information when placing orders or creating an account.
Use our website for lawful purposes.
Respect the intellectual property, trademarks, images, and content belonging to Naturulz and Tropiceel Products Inc.
Refrain from unauthorized or fraudulent use of our website.
We reserve the right to refuse or cancel orders involving suspected fraud, unauthorized activity, or misuse of our services, subject to applicable law.
Naturulz offers natural topical products and other wellness products designed to support everyday personal care and comfort.
We make every effort to provide accurate product descriptions, ingredient information, pricing, and availability.
However, product packaging, ingredients, availability, and descriptions may change.
Customers should always review the product label, ingredients, warnings, and directions before use.
Our non-drug cosmetic and wellness products are not intended to diagnose, treat, cure, or prevent disease. Products marketed as over-the-counter (OTC) drugs should be used according to their Drug Facts labels and approved directions.
Individual experiences and results may vary.
If you have allergies, sensitivities, medical concerns, or questions about whether a product is appropriate for you, consult a qualified healthcare professional before use.
All prices displayed on Naturulz.com are listed in U.S. dollars unless otherwise indicated.
We reserve the right to change product prices, promotions, and discounts without prior notice, except where advance notice is required for existing subscription agreements.
Applicable sales taxes, shipping charges, and other fees will be disclosed during checkout.
By completing a purchase, you authorize Tropiceel Products Inc. or its authorized payment processor to charge your selected payment method for the amount shown at checkout.
Orders are subject to acceptance, payment authorization, and product availability.
We strive to process and ship orders promptly.
Shipping rates and available delivery options are presented during checkout.
Estimated delivery dates are not guaranteed. Delays may occur due to carrier issues, weather, holidays, product availability, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate shipping information.
If an order is lost, damaged, or delivered incorrectly, please contact our customer service team so we can review the situation and help resolve the issue.
We want our customers to feel confident when purchasing Naturulz products.
Returns, refunds, exchanges, and cancellations are governed by our posted Return & Refund Policy.
Customers should contact our customer service team regarding damaged products, incorrect orders, or other order concerns.
Orders that have already entered processing or shipment may not be eligible for cancellation. This does not affect any rights customers may have under applicable law.
Refunds, when approved, will generally be issued to the original payment method.
Our Subscribe & Save program is designed to make it convenient for customers to receive their favorite Naturulz products on a recurring schedule.
Enrollment in Subscribe & Save is optional.
By selecting Subscribe & Save and completing enrollment, you expressly authorize Tropiceel Products Inc. to process recurring orders and charge your selected payment method according to the subscription terms disclosed at checkout.
7.1 Automatic Recurring Orders
When you enroll in Subscribe & Save:
You select eligible products and an available delivery frequency.
Your subscription continues automatically until you cancel.
Your payment method is charged for each recurring order according to your selected schedule.
Products are shipped to your designated delivery address.
Applicable shipping charges and taxes may be added to each order.
Your specific subscription price, discount, delivery frequency, estimated recurring charges, and any minimum purchase commitment will be clearly disclosed before you enroll.
Subscribe & Save is an ongoing recurring purchase program, not a one-time order.
7.2 Subscription Discounts and Pricing
Eligible subscription products may receive special savings compared with regular one-time purchases.
The applicable discount will be displayed at enrollment.
Subscription discounts may not be combined with other promotions unless expressly stated.
If subscription prices or material terms change, we will provide notice as required by applicable law, including information about how to cancel.
Any applicable price changes will be disclosed before they take effect as required by law.
7.3 Managing Your Subscription
Customers may manage their subscriptions through their Naturulz online account or another subscription-management method made available by Naturulz.
Depending on available program features, customers may be able to:
Review upcoming subscription orders.
Change delivery frequency.
Update shipping information.
Update payment information.
Skip or reschedule an upcoming shipment.
Cancel their subscription.
Any changes to an upcoming order must be completed before the applicable order-processing deadline shown in the subscription portal or order notice.
7.4 Canceling Your Subscription
You may cancel your Naturulz subscription at any time without a cancellation penalty.
To cancel, visit your account’s subscription-management section.
You may also request assistance by contacting:
Customer Service Email: tropiceel@gmail.com
Customer Service Phone: 541-673-2188
Cancellation stops future recurring orders and charges that have not already entered processing.
Orders already processed or shipped remain subject to our Return & Refund Policy.
If a cancellation request is submitted after an upcoming order has entered processing, that order may still be fulfilled and charged, subject to applicable law.
We will provide confirmation of your subscription cancellation.
7.5 Payment Authorization
By enrolling in Subscribe & Save, you authorize Tropiceel Products Inc. and its authorized payment processor to charge your selected payment method automatically for each recurring order until cancellation.
The amount charged will reflect the applicable subscription price, discounts, shipping charges, and taxes.
You are responsible for maintaining a valid payment method.
If payment is declined, we may contact you to update your payment information, retry the payment as permitted by applicable law and payment-network rules, or pause or cancel the affected subscription.
7.6 Product Availability
Subscription products are subject to availability.
If a subscribed product becomes temporarily unavailable, we may delay or skip the affected shipment and notify you.
We will not substitute a materially different product or charge for an unauthorized substitution without obtaining any consent required by law.
7.7 Subscription Confirmation and Notices
Following enrollment, customers will receive a confirmation containing their subscription details, recurring billing terms, and cancellation instructions.
Additional notifications regarding upcoming orders, changes, payment issues, or subscription status may be sent by email.
Customers are responsible for maintaining a current email address.
7.8 No Minimum Commitment
Naturulz subscriptions do not require a minimum number of purchases or a long-term commitment.
Customers may cancel at any time without a cancellation fee.
Naturulz may offer promotional discounts, coupons, samples, rewards, or limited-time offers.
Unless otherwise stated:
Offers cannot be combined.
Promotions have no cash value.
Offers may be limited to eligible products or customers.
Expiration dates and promotional restrictions apply.
Discounts cannot be applied retroactively to completed orders.
We reserve the right to modify or discontinue promotional offers, subject to applicable law.
Customers may create an account to simplify checkout, review purchases, and manage eligible subscriptions.
You are responsible for maintaining the confidentiality of your account credentials and notifying us of suspected unauthorized access.
We may suspend accounts involving suspected fraud or misuse, subject to applicable law.
We respect your privacy and are committed to protecting customer information.
Personal information collected through our website is handled according to our Privacy Policy.
Payment transactions may be processed through authorized third-party payment providers.
Where saved payment methods are offered, payment information may be securely stored or tokenized by our payment providers to facilitate future authorized purchases and recurring transactions.
Please review our Privacy Policy for information about data collection, cookies, payment processing, and your privacy choices.
All Naturulz names, logos, trademarks, product photographs, website designs, written materials, and other original content are the property of Tropiceel Products Inc. or their respective owners.
Content may not be reproduced, distributed, or used commercially without prior written permission, except as permitted by law.
Customers may be invited to share product reviews, testimonials, photographs, or feedback.
By submitting content for public display, you confirm that you have the right to share it and that it does not violate another person’s rights.
You grant Tropiceel Products Inc. a nonexclusive, royalty-free license to display and use the submitted content in connection with our website and business, subject to applicable law and any separate permissions required for advertising or endorsements.
We reserve the right to moderate submitted content in accordance with applicable law.
To the fullest extent permitted by applicable law, Tropiceel Products Inc. will not be responsible for indirect, incidental, special, or consequential damages arising from the use of our website or services.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including rights and remedies provided by applicable consumer protection laws.
Our website may contain links to third-party websites, payment services, or external platforms.
We are not responsible for the content, privacy practices, or policies of independently operated third-party websites.
Purchases made through third-party marketplaces may be subject to those marketplaces’ separate terms and conditions.
We may update these Terms & Conditions to reflect changes in our business, website, products, or legal requirements.
Updated terms will be posted on this page with a revised effective date.
Material changes affecting existing subscriptions will be communicated as required by applicable law.
Changes will not retroactively eliminate rights or obligations that have already accrued.
These Terms & Conditions are governed by the laws of the State of Oregon, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws of another jurisdiction apply.
If you have questions about our website, products, orders, or subscription program, please contact:
Tropiceel Products Inc.
Naturulz – NATURE RULES
Website: www.naturulz.com
Email: tropiceel@gmail.com
Phone: 541-673-2188
Mailing Address: Tropiceel Products Inc.
PO Box 940
Roseburg, OR 97470
We appreciate the trust you place in our family business.
Thank you for being part of the Naturulz family!
NATURE RULES. NO JUNK.
Depending on how you interact with our website, we may collect information such as:
We collect this information when you voluntarily provide it to us and, in some cases, automatically when you use our website.
We may use your information to:
We strive to collect and retain only the information reasonably necessary for these purposes.
If you create an account with Naturulz, we may retain information such as your name, contact information, shipping and billing addresses, order history, preferences, and other information associated with your account.
Account information is used to make ordering easier, allow you to view previous purchases, manage account preferences, and provide customer service.
You are responsible for maintaining the confidentiality of your account password and should contact us if you believe your account has been accessed without authorization.
Payments made through our website are processed through our payment service provider(s).
When a customer chooses to save a payment method for future purchases, the payment information may be securely maintained or tokenized by our payment processor or e-commerce provider. Naturulz does not intentionally retain complete credit card numbers or card security codes on its own systems unless required for legitimate payment-processing purposes and permitted by applicable security standards.
Payment processors may collect and process information necessary to authorize and complete your transaction in accordance with their own privacy and security practices.
Our website may use cookies, pixels, tags, and similar technologies.
Cookies are small files stored on your browser or device that help websites function properly and remember information about your visit.
We may use these technologies to:
Some cookies are necessary for the operation of the website. Others may be used for analytics, advertising, or personalization.
Depending on your location and applicable law, you may be able to manage certain cookie and advertising preferences through our website’s privacy or cookie controls. You may also be able to limit cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.
We may use third-party analytics, advertising, and marketing services to understand how people use our website and to help us communicate with current and prospective customers.
These providers may collect information through cookies, pixels, or similar technologies, including information about your browser, device, IP address, pages visited, products viewed, and interactions with our website.
Where required by applicable law, you may have the right to opt out of certain uses of personal information for targeted advertising or similar purposes.
If you sign up to receive Naturulz emails, promotions, educational information, or other marketing communications, we may use your name, email address, purchase history, website activity, and preferences to provide relevant communications.
You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in our marketing emails.
Even if you unsubscribe from marketing communications, we may still send transactional or service-related communications concerning your orders, account, or customer-service requests.
When visitors leave product reviews, comments, questions, testimonials, or other content on our website, we may collect the information entered into the form as well as technical information used to help detect spam, fraud, or misuse.
Information that you intentionally submit for public display—such as a product review—may be visible to other visitors.
Please do not include sensitive personal information in reviews, comments, or other public portions of our website.
We reserve the right to moderate or remove submitted content when appropriate.
We do not disclose personal information indiscriminately.
We may share information with companies that help us operate our business, including:
These companies may receive information necessary to perform services on our behalf or provide services requested by you.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful government requests, protect our rights or property, investigate fraud or security concerns, or protect Naturulz, our customers, or others.
We may also transfer relevant information in connection with a merger, acquisition, sale, financing, restructuring, or other transfer of all or part of our business.
Naturulz does not sell personal information for money in the ordinary meaning of the word “sell.”
However, certain privacy laws may define “sale,” “sharing,” or targeted advertising more broadly and may treat some advertising or analytics activities involving third-party technologies as regulated data sharing.
Where applicable, consumers may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic storage system, or security method can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, provide customer service, prevent fraud, resolve disputes, and satisfy legal, tax, accounting, and regulatory obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Depending on where you live and which privacy laws apply, you may have rights concerning your personal information, which may include the right to:
Some of these rights are subject to exceptions and may not apply in every circumstance.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Oregon residents may have additional rights under the Oregon Consumer Privacy Act, when the law applies to Naturulz and the particular processing activity.
These rights may include access, correction, deletion, obtaining a copy of personal data, and opting out of certain uses of personal data, including certain targeted advertising, profiling, or sales of personal data.
Where required, Naturulz will also recognize qualifying universal opt-out preference signals.
Requests may be submitted using the contact information or privacy-request method provided below.
Our website and products are intended for a general audience and our website is not directed to children under 13.
We do not knowingly collect personal information online from children under 13 without appropriate parental or guardian consent. If we learn that personal information from a child has been collected in circumstances where consent was required, we will take appropriate steps to address it.
Our website may contain links to third-party websites, social-media platforms, marketplaces, or other services.
Naturulz is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technologies, or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this policy. Material changes may also be communicated through other reasonable means when appropriate.
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Tropiceel Products, Inc. / Naturulz
PO Box 940
Roseburg, OR 97470
tropiceel@gmail.com
541-673-2188
Please include enough information for us to understand and respond to your request. We may need to verify your identity before completing certain privacy requests.
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